terms and conditions
These terms and conditions relate to all Nike Sports Camps UK Camps.
*Please note that these cancellation terms only apply for direct bookings through eurosportscamps.com, by phone or by email.*
Please read our Terms and Conditions carefully and make sure you understand them before applying to book a place on a camp. In particular, please note the following:
For residential camps, you can cancel your booking at any time, provided that the camp has not started. However, please note that if you cancel after 1st June, you will not be entitled to a refund of any payments you have made for the camp.
For residential camps, when you place a booking you will be charged a deposit of £400 per camp week, per person. This deposit is only refundable if you cancel your booking within 7 working days. If you cancel your booking more than 7 working days after we have accepted your booking, we will not refund your deposit. For more information about our cancellation and refunds policy, please see clause 2 of our Terms and Conditions.
For day camps, you can cancel your booking at any time, provided that the camp has not started. However, please note that if you cancel within 2 weeks of the camp start date, you will not be entitled to a refund of any payments you have made for the camp.
For day camps, when you make a booking you will be charged the full amount for the camp. This amount is refundable, up to 2 weeks before the camp start date, less a £50 administration fee if you cancel your place. For more information about our cancellation and refunds policy please see clause 2 of our Terms and Conditions.
By making a booking for a place on a camp, you will be liable for the actions of any children on behalf of whom you are making the reservation. This includes liability for any damage caused by the child during the camp.
If you are not the parent or guardian of any of the children on behalf of whom you are making a booking, it is essential that you obtain consent (and acceptance of our Terms and Conditions) from each relevant child's parent or guardian before booking. In particular, you must highlight clause 5 of our Terms and Conditions (which relates to emergency medical treatment) to the relevant parent or guardian.
Booking Terms and Conditions
Information about us
CMT Learning Limited has its registered office at 4 Clifton Road, Clifton, Bristol, BS8 1AG (company number 6985329). When you book a place on a Camp through this website you enter a contract with CMT Learning Limited.
In these terms and conditions:
'we', 'us' or 'our' is a reference to CMT Learning Limited.
'you' or 'your' means a reference to the person applying to book a Camp.
‘Camp’ is any residential sport-based programme offered by CMT Learning or Euro Sports Camps.
'Participant' means the person for whom a place on a Camp is booked.
'Booking' means the direct booking you have placed for a Camp with us through eurosportscamps.com, by phone or by email
'Deposit' means the up-front deposit of £400 per-Participant, per Camp-week that we charge you when you make a Booking.
1. Placing an order and pricing
i. After you apply to book a place on a Camp we will send you an e-mail acknowledging we have received your application. Your application is an offer to us to book a place on a Camp. All applications are subject to acceptance by us in line with these terms & conditions.
ii. This website (eurosportscamps.com) sets out further details on the specific requirements for each Camp, which you agree that you have read and understood as part of the booking process.
iii. All applications to book a place on a residential Camp must be accompanied by payment of the appropriate Camp fee of either: (a) full payment; or (b) deposit payment followed by the balance payment on or before 1st June for Camps in June, July and/or August. A Participant will not be allowed to attend a Camp unless all charges for that Camp have been paid before the Camp starts.
iv. By applying to book a place on a Camp through this website (eurosportscamps.com) you confirm that:
(a) you are legally capable of entering binding contracts;
(b) you are at least 18 years old;
(c) your application is in a private capacity for an individual Participant with whom you have a personal relationship and you are not applying for places on Camps which you intend to resell in the Camp of trade or business;
(d) you are the parent or legal guardian of the Participant or have the parent or legal guardian’s express permission to book a place on their behalf;
(e) that you have read and accepted the Terms and Conditions defined here.
v. The price of Camps and any additional fees we may charge will be as stated on our website from time to time, unless there is an obvious error. These prices and additional fees may change at any time, but any change will not affect any bookings we have already accepted.
vi. You are responsible for arranging and paying for the Participant’s return travel to the Camp venue.
vii. Prices include any applicable VAT. If the rate of VAT changes before you make any payment due to us we may adjust the VAT you pay.
2. Cancellation and refunds
2.1 How to cancel a booking
i. To cancel an accepted Booking, you must inform us by email to email@example.com. Proof of email dispatch is not proof of receipt. If you do not receive a response within 2 working days, you should contact us by telephone.
2.2 Our refunds policy
Residential Camp Bookings
i. If you cancel your Booking (including any extra nights) within 7 working days of making a Booking on our website then, provided the Camp has not already started, we will provide you with a full refund (inclusive of your Deposit).
ii. If you cancel your booking more than 7 working days after we have accepted your Booking, then:-
a. If your cancel before 1st June and have paid for the Camp in full, we will refund the amount you have paid for the Camp, less your Deposit;
b. If your cancel before 1st June and have not paid for the Camp in full (e.g. if you have only paid the Deposit), you will not be required to pay the balance for the Camp, however you will not be entitled to a refund of your Deposit; or
c. If your cancel after 1st June you will not be eligible for any refund, either of the Deposit or the Camp payment.
If you are not entitled to receive a refund under our refunds policy we may, at our absolute discretion, agree to offer a partial refund of the amount you paid for the Camp (but not your Deposit). If we do agree to offer you a partial refund, the amount of the refund will depend on various factors, including our reasonable assessment of the costs of dealing with your Booking and cancellation, and whether we are able to resell the place(s) you booked.
Day Camp Bookings
i. If you cancel your Booking anytime before 2 weeks prior to the camp start date we will refund you the full amount that you have paid for the Camp, less a £50 administration fee.
ii. If you cancel your Booking within 2 weeks of the camp start date you will not be eligible for any refund.
2.3 Cancellation on medical grounds
i. If the Participant is unable to attend because he or she is ill or injured, we will offer you a voucher for all fees paid, provided that you notify us of the illness or injury before the Camp starts. We will require a letter from the Participant’s doctor as proof of the illness or injury before issuing the voucher. This voucher will be valid for any comparable Booking made on any of our Camps in the same or following year. The voucher is transferrable to any family member and may be used on any Camp that we offer. Please note that the voucher has no monetary value.
ii. Participants who do not arrive at registration due to illness or injury will not be entitled to any voucher or refund if we have not been notified in advance of the Participant's non-attendance
iii. Participants who leave early during their Camp due to illness or injury will receive a pro-rated voucher with a value that is pro-rated to the unused proportion of the Camp. This can be used as a credit against any Booking on any of our Camps in the following year. The voucher is transferrable to any family member and may be used on any Camp that we offer.
iv. Certain medical or repatriation expenses can be reclaimed through your GuardMe insurance policy, but please note we cannot guarantee that this will cover all of your costs in the event of an accident, injury or illness. It is your responsibility to check the GuardMe insurance policy wording, which is available HERE.
2.4 Airport transfers
i. Airport transfers are refundable if cancelled within 14 days after your order has been accepted by us, but no later than June 1st. This means that if you cancel your airport transfer more than 14 days after it has been accepted by us and after June 1st, you will not be entitled to a refund.
2.5 Other terms relating to cancellation
i. If a Participant is refused a visa to enter the UK to attend a Camp we will offer a full refund provided that you have taken all necessary steps to ensure the visa is granted in sufficient time to allow attendance on the Camp. We will require a copy of the original documentation issued by the Entry Clearance Officer stating that the visa application has been declined at least 96 hours prior to 12:00pm on the camp start date in order to process a refund.
ii. In the unlikely event of us cancelling a Camp, you will receive a full refund of all fees paid, including your Deposit.
iii. In all cases where you are eligible to receive a refund or a voucher, we will process the refund or issue the voucher as soon as possible and within 14 days of notice of cancellation or, where we have agreed to provide a refund at our discretion under clause 2.iii, within 14 days of agreeing to issue a refund. Refunds will be provided using the same method you used to pay.
iv. You acknowledge that at the time of booking there may be uncertainty regarding the impact of Brexit and the UK ceasing to be a Member State of the European Union. Such uncertainties, or adverse impacts resulting from Brexit, will not be accepted as grounds for your request for a cancellation refund (if such refund would not otherwise be due under this clause 2).
All Camps, activities, venues and travel arrangements are subject to change according to weather, venue availability, a satisfactory number of Participants, and other factors beyond our control. As such, we may cancel or change a Camp, should this be necessary. If we do have to cancel or postpone a Camp we will offer an alternative Camp (if available and suitable) or a full refund.
4. Fitness and risk of injury
i. You must ensure that the Participant is physically fit and able to participate in the sporting activities. If you need any further information on the physical fitness required of Participants or have any doubt that a Participant is sufficiently physically fit to attend a Camp please contact us before applying for a place on a Camp. We will not issue a refund because a Participant is not sufficiently physically fit to participate in any part of a Camp.
ii. Please be aware that the physical nature of the Camp means that there will always be a risk of accidents and injuries occurring. It is your responsibility to ensure that the Participant is in good health and does not have any medical conditions that may give rise to a risk of injury or physical harm. By booking a place on the Camp you consent to the risk of the Participant sustaining reasonably foreseeable injuries arising out of participation in Camp activities.
iii. It is your responsibility to tell us if the Participant suffers from any physical or mental conditions which may give rise to any special needs or affect their ability to participate in the Camp. Providing this information will enable us to make any reasonable adjustments that may be required to reflect the Participant's physical or mental needs during the Camp.
iv. We may require additional information depending on the medical information supplied to us by you when you apply for a place on a Camp before we can accept your Booking.
5. Medical Care
i. In the event that the Participant needs medical attention during any Camp then you agree to us arranging for any appropriate and necessary emergency treatment. We will endeavour to contact you and obtain your consent to any decision regarding the arrangement of such treatment. However, you agree that in emergency situations we may not be able to contact you, and may proceed to arrange and consent to such treatment without doing so. In arranging or sanctioning any treatment we will take the advice of suitably qualified doctors, clinicians and medically trained staff and you agree that we and they are entitled to assume that the medical information you have supplied is complete, accurate and up to date.
ii. Please note that if a child is injured or becomes unwell we may, in some cases, reasonably determine that no medical treatment is required, or that only general first aid is required. In each case you acknowledge that we are entitled to exercise our reasonable discretion regarding the need for further medical treatment. Provided that we have acted reasonably in all the circumstances (having due regard to the symptoms presented by the Participant while in our care) you agree that you will not hold us liable for any decision not to administer or authorise further medical treatment for the Participant. For more information on our liability, please see clause 6 below.
i. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are only responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failure to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
ii. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; fraud or fraudulent misrepresentation or breach of your legal rights in relation to the Camp.
iii. Please note that NIKE is the title sponsor of the Camp and has no control whatsoever over the operation of the Camp, which is operated by us. Therefore, subject to clause 6.ii above, you must not pursue NIKE in relation to any loss or damage suffered by you or the Participant arising out of the breach or non-performance of this contract by us.
iv. Where a parent/guardian or other authorised adult collects the Participant from the camp, that parent/guardian or other authorised adult is responsible for ensuring that the child has all their belongings in their possession including valuables, flight tickets, passport, money, valuables and all other items that might have been kept in temporary safe keeping by us during the duration of the camp. We do not accept responsibility for any such items left at or unclaimed at the camp nor do we accept any responsibility for costs, delays or complications that may result as a consequence of the failure of the parent, guardian or authorised adult to ensure that he or she is in possession of those items prior to leaving the camp.
7. Visa support letters
If you ask us to do so, we may provide a visa support letter to assist the Participant in obtaining a visa to enter the United Kingdom to attend the Camp. Please note, however, that you will remain solely responsible for ensuring that the Participant is granted a visa to enter the United Kingdom. For the avoidance of doubt, we make no guarantee that our visa support letter will result in the Participant being granted a visa, and accept no liability if the Participant's visa application is declined.
8. Removal of Participants from Camps
i. Participants on Camps must adhere to our rules set out in the Camp Ethos which can be viewed HERE and will be supplied to all Participants at the start of the Camp. All rules and regulations apply at any location where Camps are held, and include all instructions of the Camp staff at any location where Camps are held.
ii. We treat as a priority the safety and well-being of all Participants attending our Camps. We therefore reserve the right to remove from our Camps, without refund, any Participant who does not comply with the Camp Policies. We also reserve the right to remove from our Camps, without refund, any Participant who we consider to be generally disruptive or is behaving in a way that may be a danger to or upsetting for others.
iii. If a Participant is removed from a Camp it is your responsibility to organise and pay for any travel, accommodation or other expenses incurred.
9. Flight arrangements (relating to airport transfer bookings)
i. You are responsible for arranging the flights necessary for the Participant's attendance on the Camp. You must notify us promptly following booking of all flight details. If you have any questions about which flights to book or if you are unsure whether the flights you intend to book are suitable for the Camp, you should contact us before booking the flights.
ii. You are responsible for complying with all airline requirements regarding flights, including those relating to check-in and boarding times, visas, identity and other travel documentation, and arrangements for unaccompanied minors. We have no obligation to provide a refund or any other assistance where a Participant is unable to attend a Camp because of your failure to comply with any such requirement. You are responsible for and will refund to us any additional reasonable costs we incur as a result of your failure to comply with any such requirement (for example, if a Participant loses any travel documentation or if an airline refuses to allow an unaccompanied minor to board a flight).
iii. You are responsible for, and will refund to us, any additional reasonable costs we incur as a result of you providing us with inaccurate or incomplete flight information (for example, if we incur additional airport transfer charges because a Participant arrives on a different flight from the notified flight).
iv. Airport transfers will be charged to you in addition to Camp fees. We require the Participant's flight details at least four (4) weeks before the start of the Camp. In the absence of such details, we cannot confirm the airport transfers. If we do not receive these details at least four (4) weeks before the start of any Camp, we may increase the airport transfer charge. These prices do NOT include any charges made by airlines for unaccompanied minors, which should be paid locally when the flights are booked. There are restrictions on when our airport transfer services operate and you should check with us before booking the flights to ensure the flight times are within our operating hours.
10. License to use comments, feedback and ideas
By entering into this contract you agree to grant to NIKE and us a permanent license to use all comments, feedback and ideas the Participant may share with us or NIKE. This means that if we do use any comments, feedback or ideas provided by the Participant, no notice will be provided to you or the Participant, nor will the Participant by entitled to any compensation or acknowledgement, regardless of how we use the information (which may include, for example, developing, manufacturing and marketing products and services and creating, modifying or improving products and services). If you are not the parent or guardian of the Participant you must obtain consent from the relevant parent or guardian of the Participant to the above.
11. No commercial use
Neither you nor the Participant shall disclose or use any aspect of our Camps for commercial purposes.
12. Parental consent
If you are not the Participant's parent or guardian, you confirm that you have made such parent or guardian fully aware of this booking and of these Terms and Conditions and that they have agreed to them.
13. Written communications
Certain laws require that some information we give you should be in writing. You accept that most communication with us will be electronic. We will contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and acknowledge that contracts, notices, information and other communications we provide electronically comply with legal requirements that such communications be in writing.
All notices you give us must be given to us at our office address at 4th Floor Bedser Stand, The Kia Oval, London, SE11 5SS or firstname.lastname@example.org. We may give notice to you at the e-mail address you provide to us when applying for a place on a Camp. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such e-mail was sent to the specified e-mail address of the addressee and was delivered to the recipient.
15. Transfer of rights and obligations
The contract between you and us is binding on you and us and on the respective successors and assignees of you and us. You may not transfer, assign, charge or otherwise dispose of this contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of this contract, or any of our rights or obligations arising under it, at any time during its term, provided that the person to whom we transfer, assign, charge, sub-contract or otherwise dispose of this contract or any of our rights or obligations arising under it agrees to comply with all of its terms for your benefit.
If we fail to insist upon strict performance of any of your obligations, or if we fail to exercise any of the rights or remedies to which we are entitled, this will not be a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any breach by you will not constitute a waiver of any subsequent breach. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any court or competent authority decides that any of these provisions are invalid, unlawful or unenforceable to any extent, the term will, to that extent, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
18. Entire agreement
We intend to rely upon these Terms and Conditions and any document expressly referred to in them in relation to the subject matter of this contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these Terms and Conditions to be confirmed in writing.
19. Governing law and jurisdiction
These terms and conditions and your booking shall be governed by and interpreted in accordance with English law and shall be subject to the non-exclusive jurisdiction of the English courts.
If any clause in this agreement is held, in part or in full, to be invalid or unenforceable for any reason, the validity of the remaining clauses of this agreement shall not be affected, and they shall continue to be valid and enforceable. The invalid or unenforceable provision shall be replaced with a valid provision which is as similar as possible in substance to the invalid or unenforceable provision. This form supersedes any oral or written agreement made previously in relation to the Camp.
This policy was last reviewed and updated on 13th November 2018